Find answers to the most common questions about our platform
StackFundr is a modern SaaS crowdfunding platform that enables individuals and organizations to create and manage fundraising campaigns with multiple payment gateways, real-time analytics, and complete transparency.
After registering and logging in, navigate to your dashboard and click "Create Page". Fill in the campaign details including title, description, goal amount, and customize the appearance with themes and branding options.
Yes, creating an account is completely free. Platform fees may apply to transactions depending on the plan and payment gateway used.
We support multiple payment gateways including Stripe, PayPal, Razorpay, Flutterwave, Paystack, Square, Mollie, and offline payments. Administrators can also bring their own payment gateway API keys.
Funds are processed through your configured payment gateway and can be withdrawn according to the platform withdrawal policies. You can track all transactions in your dashboard.
Absolutely! You can choose from multiple themes, add custom branding, upload images, and configure colors to match your identity. White-label branding options are available.
Campaign limits are configured by the platform administrator. Contact support for specific limits applicable to your account.
Yes, depending on your account role and plan, you can create and manage multiple active campaigns simultaneously from your dashboard.
We implement industry-standard security measures including SSL encryption, CSRF protection, rate limiting, IP blocking, and secure payment processing. All transactions are encrypted end-to-end.
We take privacy seriously. Your data is stored securely and never shared with third parties without consent. Please review our Privacy Policy for full details.
Contact our support team immediately. We have built-in security monitoring and can take swift action to protect your account and funds.
You can reach us through our Contact page, email, or WhatsApp. We also support Telegram notifications. Our team typically responds within 24 hours.
We support Email, WhatsApp, SMS, and Telegram notifications for campaign updates, payment confirmations, and important alerts.
Yes, the platform supports multiple languages with full RTL (Right-to-Left) support for Arabic. Additional languages can be configured by administrators.